Thursday, December 30, 2010

Happy New Year!

I'm ashamed to admit that I've committed a blogging sin-I haven't kept up with it!

I was determined when I started this blog that I would be better and would update it at least once a week. Well, I have failed at that, but here we are at the precipice of a new year and I am determined to use this blog more effectively.

Some highlights first:

  • We have a new receptionist. Her name is Anna. She has been with us for about 3 months now. When you call in, she will likely be the one you speak with. Its important for patients to understand that if they need to see me, its best to schedule with Anna. I certainly don't mind speaking to patients, but if ultimately it results in an appointment, Anna is best able to assist you immediately as her schedule is always up where I am running to and fro! Like any new employee, Anna is learning. Please give her the courtesy to help her learn by giving her the chance to answer questions for you.

  • We often get questions about our office hours. We are open to see patients in the office 3 1/2 days a week: Tuesday, Thursday, Friday and half days on Wednesdays. Mondays and Wednesday afternoons, we see patients outside our office-home bound patients, those in nursing and assisted living, as well as members of our military community at a clinic near Ft. Stewart. We realize these office hours may not be convenient for everyone and are hopeful that, as our business grows, we can staff our office 5 full days a week to accomodate most everyone. Until then, we do our best to be flexible and if you have a special circumstance, just ask! We will do our best to work with you.

We'd also like to take this opportunity to introduce our Battery Club. Most every patient who is prescribed and fit with amplification through Coastal Audiology has at least a 3 year supply of batteries included with their purchase. Unfortunately, all good things must come to an end. Our battery club allows patients to purchase the same high-quality Rayovac batteries at a 25% savings off our normal prices and are competitively priced with batteries that can be found in major retialers. If you would like more information about our battery club, please visit our website on the battery club tab or call our office. We have brochures we can send you with details as well.

Happy New Year! We have been serving patients locally for 6 1/2 years and are hopeful 2011 will be our best year yet!

Happy Hearing!

Dr.Dawn H. MacMillan, Audiologist

Monday, February 8, 2010

It's official!

It's official! Later this Spring, we'll be moving to a larger, more visible location. We have been at our current location for over 5 years, but we have outgrown it. Truthfully, we should've moved two years ago, but at that time, we could not find a suitable location. We will still be in Pooler, and just as eay (if not easier) for you to get to.

Over the next few months, we'll be trying to work with the owners to get it ready for us. When it is fully ready, we'll move in. Most likely, we'll be open at one location on Friday and at the new location on Monday, but we will do our best to let everyone know with plenty of advanced warning.

We look forward to this wonderful opportunity to grow Coastal Audiology to new heights. It has been a labor of love for over 5 years and I look forward to many more wonderful years.

Wednesday, February 3, 2010

Financial Assistance Resources for Hearing aids

This past weekend, I learned that the Better Hearing Institute has released their "Guide to Financial Assistance with Hearing Aids". I have made this available on our website for you. Follow this link and you can download a FREE copy for yourself:

I have skimmed this guide and it does have a wealth of resources. Without going into great detail, I know that Coastal Audiology participates with the Georgia Lions Lighthouse Foundation (applications can be found on our website), AUDIENT, and Starkey's HEARNOW program.

Additionally, we don't want price to stand in the way of Better Hearing. We do have programs within our own office that, while they are paying programs, may help you ge the same technology you need and deserve, at a significant savings.

When coming in for a hearing aid evaluation, be up front with us. If cost is your number one concern, please voice that concern so we can find an option that is audiologically appropriate while also keeping your budget in mind.

Monday, February 1, 2010


After being away from the blog for quite some time, I am back, and rejuvenated! I have just returned from a conference and have great information to share with you.

As always, I have learned great information about new hearing devices that are currently available and what is on the horizon. I'm very excited about the Unitron Fuse line of instruments. Traditionally, when a new niche product is released, it is only available in premium level technology. The Fuse is available in 3 technology levels: premium, advanced, and mid-level! I have a dummy shell and brochures I'd love to share with you!
Click the link below to watch a video about the Fuse. While you're there, subscribe to my YouTube Channel, DrDawnMacMillan.